Punch Users

The Punch Users FAQ section furnishes responses to commonly asked questions regarding fundamental concepts encompassed within Punch Users.

  1. How do I find an employee's ID & PIN?

    • Navigate to the Punch User Maintenance.

    • Click Find Employee in the ribbon.
      Note: You can also use the search for box if you know a portion or the full ID or PIN of the Employee.

    • Enter the Employee's name and click Search. Once you have found the desired Employee select their name and click Okay.

    • The name will show on the screen along with their ID & Pin.

  2. How do I change an ID or PIN?

    • Log into LightWork as an Administrator.

    • Navigate to Timesheets > Maintenance > Punch Users.

    • Locate the Employee/Punch User that requires a change.

    • Edit the ID or PIN (make sure to click out of the item line or the change may not save properly).

    • Save the changes.

    The change will happen instantly, so be sure to update the Manager & Punch Users of the change.

  3. How do I create a new punch User?

    • Log into LightWork as an Administrator.

    • Navigate to Timesheets > Maintenance > Punch Users.

    • Click New.

    • Add the ID (this must be a unique number and cannot be a duplicate of an already existing Punch User).

    • Assign an Employee (this must be the Employee that will be punching).

    If an Employee is not matched to the Punch User, then LightWork with not associate those punches with the Employee's Timesheet.

    • Add a PIN (be sure to click out of the field or the PIN may not save correctly).

    • Save the changes.

    Be sure to update the Manager & Employee of the new Punch User.

  4. Can new LightWork Users be automatically given Punch User privileges?
    If the “Allow Kiosk Punching” system option is default auto-selected, new Users don't need to be individually enabled as Punch Users (like what is detailed below). You can verify if this is enabled in your system by going to Maintenance > System > System Options and verifying "Allow Kiosk Punching" field is selected.

    For an existing User, go to the Navigation Pane, go to Maintenance > Timesheets > Punch User, and click to add a new Punch User. Once there, add in the desired ID and PIN information and search to tag Employee Record to this Punch User. After verifying that the “Allow Kiosk Punching” option is checked, you’re ready to save! Once this is completed, this User will be able to punch using any Kiosk and those punches will be tied to their Timesheet.